Refund policy

ALL HAIR SALES ARE FINAL ; there are no refunds. 

RETURNS/EXCHANGE : 

Exchanges will only be applicable if an error was made by the Zohla Extensions. 

The item(s) must be in it's original condition . It can NOT be worn, washed, combed out etc.

For your order to be granted an exchange the following steps will need to done and will go under view:

Email (Zola.hair07@gmail.com) 48 hours of your order being delivered with video/photo

Your email should include : Order # , Name and video/photo evidence.

You are responsible for return shipping rate. All original packaging should be sent back with item(s) in original condition .

Exchange process can take up to 4 business days. All sales are final unless approved for EXCHANGE ONLY. All Sales are FINAL for Custom Wigs and Lace.